Biography
Seidmann has consulted with many of the leading industrial and service corporations and presented numerous research and executive seminars on four continents. He has won teaching awards from the MBA and Executive MBA classes at the Simon School, as well as from the Rochester-Nyenrode Class of 2003.
His research was cited twice on the front page of The Wall Street Journal, and he was granted several prestigious prizes at international conferences for publishing outstanding research papers in the areas of information systems, information economics and electronic commerce. These include the Award for Best Research Paper at the 16th International Conference on Information Systems, presented in Amsterdam, the Netherlands. He also won the best paper award at the 1998 Hawaii International Conference on Systems Sciences, in Kohala, Hawaii. In 1999, the Workshop on Information Systems and Economics gave him a special award for writing “The Best Paper on Information Systems and Economics.”
Research Interests
Professor Seidmann is the author of over 100 research articles, which appear in many of the leading scientific journals, and has been the founding department editor on interdisciplinary management research and applications in Management Sciencefor 10 years. He is also an associate or area editor for IIE Transactions,the International Journal of Flexible ManufacturingSystems, Production Planning and Controls,the Journal of intelligent Manufacturing, the Journal of Management Information Systems and Production and Operations Management. His current research and consulting activities include medical informatics, electronic commerce, online auctions, information systems, health care management, business process design, project management and optimal resource allocation, strategic manufacturing systems, information economics, stochastic processes and performance modeling for capacity planning and pricing.
Publications
A Randomized Trial of Telemedicine for Migraine Management
2019
Neurology
Issue
15
Volume
95
The Impact of Custom Contracting and the Infomediary Role of Healthcare GPOs
2019
PRODUCTION AND OPERATIONS MANAGEMENT
Issue
3
Volume
28
Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care
2019
Management Science
Issue
3
Volume
65
Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes
2018
Management Science
Issue
4
Volume
64
Can irrelevant benchmark information help when making business decisions under uncertainty? An empirical investigation of the newsvendor game
2018
Decision Support Systems
Volume
107
When Social Media Delivers Customer Service: Differential Customer Treatment in Airline Industry
2018
MIS Quarterly
Issue
2
Volume
42
What Drives Successful Complaint Resolutions on Social Media?: Evidence from the Airline Industry,
Proceedings of the 50th Annual Hawaii International Conference on Systems Science,
Whose and What Social Media Complaints Have Happier Resolutions? Evidence from Twitter
2017
Journal of Management Information Systems
Issue
2
Volume
34
Managing Migraine via Telemedicine: Clinical Effectiveness and Process Implications
2017
Proceedings of the 50th Annual Hawaii International Conference on Systems Science,
Improving Open Access Policy for Scheduling Outpatient Appointments
Proceedings of the 49th Annual Hawaii International Conference on Systems Science
When Social Media Meets Customer Service: Evidence from the Airline Industry
2015
The Workshop on Information Systems and Economics
Configuring surgical instrument trays to reduce costs
2015
IIE Transactions on Healthcare Systems Engineering
Configuring Surgical Instrument Trays to Reduce costs,
2015
IIE Transactions on Healthcare Systems Engineering
Issue
4
Volume
5
Service Decisions with Two-dimensional Customer Heterogeneity
2015
INFORMS National Meeting,
The Hidden Costs of Hospitals’ "Custom Contracting” with Group Purchasing Organizations
2015
INFORMS National Meeting,
Is Technology Eating Nurses? - Staffing Decisions in Nursing Homes
2015
INFORMS Conference on Information Systems and Technology, Proceedings of CIST 2015,
Configuring Surgical Instrument Tray Sets to Reduce OR Costs
2015
INFORMS Healthcare Conference
Is Technology Eating Nurses? - Staffing Decisions in Nursing Homes
2015
INFORMS Healthcare Conference
Optimal Allocation of Physician’s Time when Patient Utility is Heterogeneous,
2015
Proceedings of the INFORMS Healthcare Conference
Analyzing Software as a Service with Per-Transaction Charges
2015
Information Systems Research
Issue
2
Volume
26
Configuring Surgical Instrument Trays to Reduce Costs,
2015
The Manufacturing & Service Operations Management (MSOM) Conference
Investigating the service characteristics for specialists treating chronically ill patients with heterogeneous utilities, Canada
2015
The Manufacturing & Service Operations Management
Is Technology Eating Nurses? - Staffing Decisions in Nursing Homes
2015
The Manufacturing & Service Operations Management (MSOM) Conference
Configuring Surgical Instrument Tray Sets to Reduce OR Costs
2015
The Manufacturing & Service Operations Management (MSOM) Conference
The Supply Chain Information Flow Game
2015
The National IT Conference, Emory University Business School
laudation
2015
Engaging Customers on Social Media: Empirical Evidences from Airline Industry
2015
Proceedings of the 48th Annual Hawaii International Conference on Systems Science,
Customer Service on Social Media: Do Popularity and Sentiment Matter?,”
2014
Proceedings of the 2014 International Conference on Information Systems (
Capacity planning and Performance Contracting for Service Facilities
2014
Decision Support Systems
Issue
1
Volume
58
Finance Sourcing in a Supply Chain
2014
Decision Support Systems
Issue
1
Volume
58
Do Competitive Environments have an Effect on Managerial Decision making? An Empirical Investigation of the Newsvendor Problem
2014
Proceedings of the 47th Annual Hawaii International Conference on Systems Science,
Optimizing Physician Processing Rates with Priority Queues
2013
Proceedings of the 46th Annual Hawaii International Conference on Systems Science, Wailea, Maui,
Product Life Cycle Management of Packaged Software
2013
Production and Operations Management Journal
Issue
3
Volume
23
Randomized, controlled trial of “virtual housecalls” for Parkinson disease
2013
JAMA Neurology
Volume
70
Introduction to the Special Issue on Applications of Healthcare Operations Management
2012
Manufacturing Systems and Operations Management: MSOM,
Issue
4
Volume
14
Information Hang-Overs in Healthcare Systems
2012
Manufacturing Systems and Operations Management: MSOM
Issue
4
Volume
14
Peaker Outsourcing for Service Systems with Time-Varying Arrival Rates
2012
Proceedings of the 45th Annual Hawaii International Conference on Systems Science, Wailea, Maui, Hawaii
Integrated Capacity and Marketing Incentive Contracting for Capital-Intensive Service Systems
2011
Decision Support Systems
Issue
2011
Volume
51
Using 'Last-Minute' Sales for Vertical Differentiation on the Internet
2011
Decision Support Systems
Volume
51
Using RFID for the Management of Pharmaceutical Inventory - System Optimization and Shrinkage Control
2011
Decision Support Systems
Volume
51
Perpetual vs Subscription Licensing under Quality Uncertainty and Network Externality Effect
2010
Journal of Management Information Systems
Issue
1
Volume
27
Using Bid Data for the Management of Sequential, Multi-unit, Online Auctions with Uniformly Distributed Bidders' Valuations
2010
European Journal of Operations Research
Issue
April 2010
Volume
202
A Case Study: Can RFID Help Reduce Costs in Medical Imaging?
2009
Radio Business Journal
An Empirical Investigation of the Value of Integrating Enterprise Information Systems: The Case of Medical Imaging Informatics
2009
Journal of Management Information Systems
Issue
2 (Fall 2009)
Volume
26
Analyzing the Differing Impact of Radiology Information Systems (RIS) Across Radiology Modalities
2009
Journal of the American College of Radiology
Issue
10
Volume
6
A Case Inquiry: Can RFID Help Reduce Costs in Medical Imaging?
2009
Radiology Business Journal
Pricing Knowledge for Knowledge Transfer: An Empirical Test of Competing Theorie
2008
Journal of Management Information Systems
Issue
3
Volume
24
Making Waves
2008
TOMOGRAPHY
Activity Consolidation to Improve Responsiveness
2005
European Journal of Operations Research
Issue
3
Volume
161
Financial Accounting for Radiology Executives: Risk and Options
2005
Journal of the American College of Radiology
Issue
3
Volume
2
Managerial Accounting Applications in Radiology: A Critical Review and Analysis
2005
Journal of the American College of Radiology
Issue
3
Volume
2
Computerized Models for Performance Optimization in FMS
1990
Society of Manufacturing Engineers